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Management Principles

Frederick Taylor has been reincarnated, and he works for UPS now

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Frederick Taylor has been reincarnated, and he works for UPS now

A recent profile on NPR talks about the myriad ways in which UPS drivers are monitored in a way reminiscent of Frederick Winslow Taylor's Time and Motion Studies, and the benefits that this has for the organisation.  Is this Workforce Analytics as Neo-Taylorism?  What are the implications, and does the future of work look like a UPS truck?

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